Pet Group／Press Release
With the spread of the novel coronavirus across the world, the health of the population is under the care of virus prevention experts and medical professionals. ETtoday Pets, a subsidiary under Eastern Media International Corporation (2614), is dedicated to guarding the health of your pets during the pandemic. With the professionalism of ETtoday Pets gaining the public’s trust, it performed exceptionally well in the first month of 2020, with the monthly revenue reaching a new high!
Mel Chen, chairman and general manager of ETtoday Pets, said after the company announced that it had 91 stores (including the Oscar Pet chain stores) at the end of last year and became the largest pet store network in Taiwan, its sales performance exceeded expectations in the first month of 2020. According to the profit and loss report of ETtoday Pets, after a significant expansion and consolidation, the store has achieved monthly profitability in just 14 months since its establishment in 2018, and its revenue in January 2020 exceeded NT$160 million, an increase of 14% over the previous month and over 700% over the same period last year. Among which, more than 10 of the 91 stores also achieved record revenues in recent years. The outstanding performance of ETtoday Pets has launched it into the leading position in the pet industry.
▲ET New Media Holdings, the parent company of ETtoday Pets, was the first to pioneer allowing employees to take their pets to work. At the same time, every year, the company invites their fur-babies to join in the fun together for their anniversary celebrations and implementing the concept of a Happy Enterprise. (Image/ET New Media Holdings)
Mel Chen said that January 2020 coincided with Chinese New Year, and many pet owners made use of the annual holiday to buy food, supplies, and grooming products for their fur-babies, resulting in the performance boom in the pet industry. The single-day revenue on the day before New Year’s Eve was more than double the daily average. Secondly, ETtoday Pets continuously served customers with a friendly, professional, and dedicated attitude, which is also the main reason for earning the trust of the owners in such a short period of time. For example, the enhanced cleaning of the store during the pandemic, setting up an exclusive pet sanitization section to sell deodorization and sanitizing products, ETtoday Pets organizing nearly a hundred pet health checks, or the community-friendly “Little Store Manager” and pet seminars all enabled ETtoday Pets rapid rise to fame in the pet industry and winning the hearts of consumers.
▲Professional medical and salon services provide maximum care for the fur-babies and solve issues that matter most to the owners. (Image/ETtoday Pets)
ETtoday Pets stores have always been committed to providing professional and friendly service to enhance customer experience with improving overall satisfaction as its highest goal. Not only does it provide store personnel with education and training every month, but also study tours abroad to Japan and the United States to observe the industry in those countries and learn from their experience. We continue to introduce advanced pet service concepts, and hope to create a triple-win situation for consumers, pets, and ETtoday Pets.
▲Alliance between Eastern and Oscar Pets power will drive and upgrade the pet industry. (Image/ETtoday Pets)
In addition, apart from the original 91 stores, the ETtoday Pets online store was officially opened in January 2020, allowing consumers to purchase the products they need with just a few clicks in the most convenient, instant and secure manner. Through “online” and “offline” integration, consumers can get fuller and more comprehensive services. To find out more about ETtoday Pets online mall, go to: